Available for New Projects

AI Automation
& Software Engineer

I build AI agents, CRM automation, integrations and custom software that take repetitive work off your team, so every lead gets a fast reply and nothing falls through the cracks. Fixed price agreed before I start.

500+
Projects
98%
Job Success
Top 1%
Upwork
6+
Years Exp
Get a Free Automation Audit → See Real Projects →

Free written plan · no calls needed · reply within 4 hours · or

Top Rated on Upwork·500+ jobs·98% Job Success
Usman Abbas AI Automation & Software Engineer Pakistan
⭐
Top Rated
Upwork Platform
🤖
AI Expert
n8n · Make · GPT
AI SALES AGENT
ONLINE
CRM AGENT
ONLINE
AUTOMATION ENGINE
RUNNING
DATABASE
CONNECTED
Live System Activity

Simulated system view illustrating how these pieces work together — not a live feed of real client data.

Watch

What I Build, in 45 Seconds

A quick look at the AI agents, CRM automation and workflows I build for businesses worldwide.

Read the transcript
  1. Hi, I'm Usman Abbas. AI automation and software engineer.
  2. Still copying leads, and updating your CRM by hand? I automate it.
  3. Top Rated on Upwork. 499 jobs, 98% job success, and six years of experience.
  4. I build AI agents, n8n workflows, CRM systems, WhatsApp automation, and custom web apps.
  5. Leads come in. AI qualifies them. And your CRM updates itself.
  6. From booking automation to WhatsApp chatbots: real systems, for real clients.
  7. Let's automate your business. Free audit at usmanabbas.dev.
AI Workforce

Your AI Agents, Working 24/7

New leads come in, an AI agent qualifies them, a robot hands them to your CRM, and your reports update themselves. This is what automation looks like behind the scenes.

Animated illustration of an automated workflow, not live client data.

n8n Automation
Make.com
GoHighLevel CRM
OpenAI GPT-4
React.js
Node.js
Python
WordPress
Shopify
Docker
Supabase
Zapier
n8n Automation
Make.com
GoHighLevel CRM
OpenAI GPT-4
React.js
Node.js
Python
WordPress
Shopify
Docker
Supabase
Zapier
The Problem

Is Your Team Still Doing This Manually?

You don't necessarily need more staff. You may need better automation.

✕
Copying leads between systems
✕
Sending repetitive follow-ups
✕
Updating your CRM manually
✕
Moving Shopify orders into other tools
✕
Sending the same customer emails
✕
Creating reports manually
✕
Qualifying leads one by one

I design and build systems that make your software work together automatically.

I can automate it.
Not Sure Where to Start?

What's the Problem?

Pick the one that sounds most like you.

Recommended Solution
Get a Free Automation Audit →
Who I Help

Automation Built for Your Industry

Different businesses lose time in different places. Here's where I usually save the most hours.

🏡

Real estate & mortgage

Instant replies to every new lead, GoHighLevel follow-up sequences and appointment booking that runs 24/7.

GoHighLevel for real estate →
🛒

E-commerce stores

Shopify and WooCommerce orders, inventory, back-in-stock alerts and customer data synced to your CRM and email tools.

WooCommerce case study →
🏨

Vacation rentals

Calendars synced across Airbnb, VRBO, Hostaway and Guesty, with WhatsApp team alerts and automated revenue reports.

34-property case study →
📣

Marketing agencies

GoHighLevel snapshots, client onboarding, reporting and white-label automations you can resell to your clients.

GoHighLevel automation →
🩺

Clinics & local services

WhatsApp and website AI assistants that answer questions, book appointments and send reminders automatically.

WhatsApp AI chatbot case study →
🚀

SaaS & startups

MVPs, dashboards, APIs and Supabase backends, plus moving apps off no-code platforms onto your own server.

Base44 migration case study →
Selected Work

I've Already Solved Problems Like Yours

A few real projects — the actual problem, what I built, and the result. See all case studies →

Ecommerce · CRM Integration
WooCommerce to Customer.io Integration
Problem: Manual CSV exports every time a new order came in.
Built: Real-time sync from WooCommerce into Customer.io.
Result: Emails fire automatically based on real purchase behavior.
Read the full case study →
Automation · WhatsApp · AI
Multi-Platform Booking & Revenue Automation
Problem: 34+ rental properties, 5 booking platforms, no reliable single source of truth.
Built: Self-healing iCal sync engine, WhatsApp team alerts, and automated revenue reporting.
Result: Cleaning staff always work from a live schedule; revenue reports run themselves.
Read the full case study →
Shopify · Custom Development
Shopify Store Configuration & Custom Feature Build
Problem: Back-in-stock alerts only worked per-product, not per-variant.
Built: App settings audit plus a custom per-variant notification feature.
Result: Customers notified for the exact size or color they wanted.
Read the full case study →
View All Case Studies →
My SaaS Product

I Built ProofMyAI to Catch What Your AI Gets Wrong

Your chatbot talks to customers 24/7. ProofMyAI checks every chatbot answer, every AI agent run and every n8n/Make workflow, then tells you exactly what broke and how to fix it, before your customers notice.

  • Chatbot audits graded against your help docs
  • Hallucination & missed-escalation detection
  • AI agent monitoring: loops, tool errors, runaway costs
  • n8n & Make alerts for failures and silent zero-output runs
Free AI audit → See how it works

Free audit of 100 conversations · plans from $29/mo · 14-day free trial

Why Me

Why Businesses Hire Me

Automation is easy to get wrong. Here's how I keep it reliable.

🎯

Business-first automation

I don't automate something just because I can. I look for the simplest, most reliable solution to your actual problem.

🛠️

Real engineering experience

Automation + APIs + CRM + full-stack development means I can handle the systems behind the workflow, not just the connections.

🔗

Built around your existing stack

You don't have to replace your entire software ecosystem to get automation that works.

🤝

Human fallback

AI handles what should be automated. People handle what requires judgment. I build the line between them deliberately.

📄

Documentation & handoff

You aren't left with a mysterious workflow nobody understands — every system ships with documentation.

What I Build

Core Capabilities

If your business has a technical problem, I can figure out the system and build the solution.

🤖

AI Automation

AI agents for customer support, lead qualification, and judgment-based work — connected to the tools you already use.

n8nMakeAI AgentsWhatsApp
🔄

CRM Engineering

GoHighLevel, HubSpot, Zoho and Airtable — pipelines, lead routing, and follow-up automation that runs itself.

GoHighLevelHubSpotZohoAirtable
💻

Software Engineering

Custom web applications, backend systems, APIs, databases and dashboards when off-the-shelf tools aren't enough.

ReactNode.jsPythonNext.js
🔗

Systems Integration

Connect websites, Shopify, WordPress, CRMs, payments, AI tools and third-party APIs into one working system.

ShopifyWordPressAPIsWebhooks
Additional Engineering Capabilities

Additional Engineering Capabilities

The technical depth that makes the four capabilities above reliable in production.

🛒

WordPress & Shopify

Custom development, store configuration, speed optimization and expert bug fixing.

WordPressShopifyWooCommerce
🔧

Bug Fixing

Fast root cause analysis and permanent fixes for PHP errors, API issues and site crashes.

PHPJavaScriptMySQL
☁️

VPS & DevOps

Deploy apps on Hostinger VPS using Docker, Nginx and CI/CD pipelines for production.

DockerNginxSupabase

Something broken and need it diagnosed? Explore Debugging & Technical Problem Solving →

Tech Stack

Tools & Technologies

Pick a category, then click a tool to see what I actually use it for.

n8n Multi-step workflows connecting your CRM, website and AI tools.
Process

How I Solve Problems

Click a stage to see what actually happens at that point in the project.

Problem
Understand what's actually broken — the repetitive task, the disconnected system, or the process nobody wants to keep doing by hand.

Illustrative deployment sequence — shown for demonstration, not an active production log.

Pricing

Clear Prices. Fixed Before I Start.

These are starting points. Tell me what you need and you'll get a fixed price and timeline in writing before any work begins.

Quick Automation

from $150

A small integration, fix or single workflow

  • 1 workflow or fix
  • 1-3 day delivery
  • 2 revisions
Get a fixed quote
Most popular

Automation System

from $750

A multi-step automation connecting several tools

  • Multi-step workflow
  • 5-7 day delivery
  • Documentation included
Get a fixed quote

Business Automation

from $2,000

CRM + AI + integrations across multiple workflows

  • Full automation system
  • 10-14 day delivery
  • 1 month maintenance
Get a fixed quote

Ongoing Support

from $500/mo

Monitoring, maintenance and new workflows

  • Monthly check-ins
  • Priority bug fixes
  • Direct WhatsApp access
Get a fixed quote

Not sure which one fits? Get a free automation audit and I'll recommend the simplest option. Full details on the services page.

Client Feedback
✓ Verified Reviews from Upwork

What Clients Are Saying

Real reviews from recent Upwork projects — automation, CRM, integrations, and web development.

★★★★★

"Usman promptly completed the task and also went above and beyond to help me with some pixel installation as well. I highly recommend his professional services!"

Lodgify → Hostinger Domain Setup ✓ Verified Upwork review
★★★★★

"Excellent communication skills, always promptly replied to all my questions and guided me through setup steps. Knowledgeable and with positive attitude. Will gladly work with Usman in the future."

TopView to TikTok Automation ✓ Verified Upwork review
★★★★★

"Very quick and effective - will hire again"

Intercom for WooCommerce Update ✓ Verified Upwork review
★★★★★

"Usman was great to work with. He communicated clearly, was responsive, and showed a good understanding of the Excel improvements I needed. He was open to feedback and willing to make adjustments as required."

Excel Spreadsheet Automation ✓ Verified Upwork review
★★★★★

"He is a great problem-solver, fast as heck, great communicator. Thank you!"

Instagram Ads Manager Fix ✓ Verified Upwork review
See All Reviews on Upwork ↗
Free Tool

What Is Manual Work
Costing You?

Drag 3 sliders and get an instant estimate of the hours and dollars your business loses to tasks automation could handle.

Try the ROI Calculator →
Quick Facts

Usman Abbas at a Glance

Usman Abbas is a Top Rated AI automation and software engineer based in Attock, Pakistan, who builds AI agents, CRM automation, n8n/Make/Zapier workflows, integrations and custom software for businesses worldwide.

Who
Usman Abbas, AI Automation & Software Engineer
Based in
Attock, Punjab, Pakistan. Works with clients worldwide, remote
Experience
6+ years, 500+ projects, Top Rated on Upwork
Specialties
AI agents, n8n, Make.com, Zapier, GoHighLevel, HubSpot, Zoho, Shopify, WooCommerce, WordPress, Supabase
Pricing
From $150 (quick automation), $750 (multi-step system), $2,000 (full CRM + AI build), support from $500/month
Response time
Usually within 4 hours, any time zone
How to hire
Free automation audit · Contact form · contact@usmanabbas.dev · WhatsApp
Common Questions

Frequently Asked Questions

What does an AI Automation & Software Engineer do?

An AI automation and software engineer solves technical problems by building automation, CRM systems, integrations and custom software that connect your business. That means AI workflows and CRM setup when off-the-shelf tools are enough, and custom-built software when they are not.

How much does business automation cost?

Quick automations start around $150, multi-step automation systems from $750, and full CRM + AI + integration builds from $2,000. Ongoing monitoring and support starts at $500/month. Final pricing depends on your workflow's complexity — a free automation audit gives you an exact estimate.

Which tools and CRMs do you work with?

n8n, Make.com and Zapier for automation; GoHighLevel, HubSpot, Salesforce and Zoho for CRM; and Shopify, WooCommerce and WordPress for ecommerce — connected using APIs, webhooks and, where needed, custom-built backend systems.

Do you work with businesses outside Pakistan?

Yes. I work with clients worldwide, primarily through Upwork, WhatsApp and email, and typically respond within 4 hours regardless of time zone.

Can I hire Usman Abbas directly, without Upwork?

Yes. You can hire Usman directly through this website: book a free automation audit at usmanabbas.dev/free-automation-audit, use the contact form, email contact@usmanabbas.dev or message on WhatsApp. Upwork contracts are also available if you prefer platform protection.

How do I start an automation project?

Start with the free automation audit. You describe the manual task or broken system, Usman maps what can be automated, recommends the right tools and gives you a fixed quote before any build work starts.

Should I use n8n, Make.com or Zapier?

Zapier is the simplest for small, low-volume automations. Make.com is better value for multi-step visual workflows. n8n is best for complex, high-volume or AI-agent workflows and can be self-hosted on your own VPS to cut running costs. Usman builds on all three and recommends based on your volume, budget and team.

Do you build AI agents for customer support and lead qualification?

Yes. Usman builds AI agents that answer customer questions, qualify leads, book appointments and update your CRM, connected to WhatsApp, email, website chat, GoHighLevel, HubSpot and other tools, with a human fallback for anything that needs judgment.

Let's Work Together

Ready to Fix
the Problem?

Tell me what's broken, repetitive, disconnected, or holding your team back. I'll tell you what I'd automate, integrate, or build.

Get a Free Automation Audit → See Real Projects →

or view my Upwork profile →

Get Free Automation Audit →